Answers to some frequently asked questions:

Q   Can Euromark supply food grade ink?
A   Yes.

Q   Do Euromark supply inks and make-up for a variety of inkjet coders?
A   Yes.

Q   Can customers get technical advice over the telephone?
A   Yes we offer full telephone support

Q   What is the delivery time on our inks and make-up?
A   Orders placed before 14:00 will be despatched and delivered by 16:00 the next working day within the UK. Please contact us for more details.

Q   How does the Euromark warranty on Hitachi printers work?
A   Euromark offer a 12 month parts and labour warranty as standard. Extended 5 year warranties are available.

Q   What about the running cost of Hitachi printers?
A   The Hitachi does not use an ink reservoir, it has a self cleaning head and has a very low solvent consumption rate. These combined means the Hitachi printers can cost less to run than other industrial inkjet printer.

Q   What about Euromark support?
A   Euromark are backed by Hitachi, one of the world’s largest inkjet printing organisations. The official Hitachi website link can be found on our manufacturer link pages.

Q   Does the Hitachi coder require an external air supply?
A   No, the Hitachi Coder runs off an internal pump and only requires a 240V/110V power supply.

Q   Does the Hitachi require any modification to change from 240V to 110V.
A   No, the unit detects the voltage coming through and changes automatically.